At Zurich Watch, we understand how important to protect your personal data. Therefore, we endeavor to comply with the applicable law regarding personal data protection. Zurich Watch will only collect your personal data if necessary. We will notify you if there is any change about the terms of this privacy policy, or we will obtain consent from you in advance if this action is required by applicable law.

This privacy policy contains how we collect, use and disclose your personal data. By reading the privacy policy, you will have a better understand about your privacy right before interacting with us.

Collection of your personal data

We may collect your personal data through the below channels:

  1. When you register for membership: Your account information including name, phone number, email address, physical address and identification document details.
  2. When you place order: Your credit card details.
  3. When you interact with us through contact form, emails, telephone, social media or face-to-face meetings.
  4. When you accept cookies when visiting our website

Use of your personal data

We may use your personal data for the below purpose:
  1. Process the registration of your membership.
  2. Process the transactions of your order.
  3. Verify your identity.
  4. Maintain your membership account.
  5. Maintain communication with you in order to provide you with information and service.
  6. Enhancing the customer web experience by cookies.
  7. Inform you via email in the event of any policy changes in the future.

It is not mandatory for you to provide us with your personal data that we have requested. However, if you refuse to do so, your requests regarding our products and service may not be provided.

Disclosure of your personal data

Your personal data will not be disclosed for marketing purposes. However, we may share your personal data to the (below) third parties:
  1. Our business partners.
  2. Our payment processing provider who performs security checking of transactions.
  3. Our Internet service provider who assists us to implement and monitor the website.
  4. If we are required to do so in order to comply with legal enforcement.
  5. If business assets of Zurich Watch are bought where your personal data will also be transferred.
  6. Whom we obtain your consent.

Retaining your personal data

The period for us to keep your personal data will be based on the permit of applicable law. You are allowed to withdraw your consent for us to collect, use or disclose your personal data. If you wish to do so, please submit your withdrawal request via contact form. Once we have received it, we will process your request as soon as possible. However, to an extent, we may remain the right to retain your personal data for legal purposes.


We use cookies to track your frequency of visiting our website and your browsing habits. This help improving the customization in terms of using website. You may change the settings of your browser to avoid accepting cookies automatically. However, once you disable cookies, you may encounter restriction of certain functions of the website.

*If there is any inconsistency between the English and Chinese versions of the privacy policy, the English version will prevail.