All products purchased in Zurich Watch cannot be returned or exchanged.
If you notice timepiece cannot work properly, you may drop your timepiece to our store. As an official Tudor retailer, Zurich Watch Co. Ltd is authorized to receive your timepiece for servicing. We will send your watch to Tudor Service Centre where you will be providing a diagnostic by their watchmakers.

Please reach out to our Customer Service Officer at [email protected] if you have any questions regarding your order.